Privacy Policy

Effective Date: November 23rd, 2024

At Yūgen Digital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly through forms, such as:

• Name
• Email address
• Phone number
• Business details (if applicable)
• Any other information you choose to provide

1.2 Non-Personal Information

Automatically collected information when you interact with our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referring website

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect website analytics. You can control cookies through your browser settings.

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2. How We Use Your Information

We use the information we collect for the following purposes:

1. To respond to your inquiries and provide requested services.
2. To improve our website’s functionality and user experience.
3. To send you updates, newsletters, or promotional materials (with your consent).
4. To analyze website traffic and usage trends.
5. To comply with legal obligations or enforce our Terms and Conditions.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist in operating our website and delivering services (e.g., hosting, analytics).
• Legal Obligations: When required by law or to protect our rights, property, or safety.
• Consent: When you have provided explicit consent for us to share your information.

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4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period has expired, we securely delete or anonymize your information.

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5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.

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6. Your Rights

As a user, you have the following rights concerning your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Withdrawal of Consent: Opt-out of marketing communications or revoke consent for data processing.
• Deletion: Request the deletion of your personal information (subject to legal obligations).

To exercise these rights, please contact us using the details in the "Contact Us" section.

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7. Third-Party Services

Our website may contain links to third-party websites or services. This Privacy Policy applies only to Yūgen Digital. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.

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8. International Data Processing

Your personal information may be transferred to and processed in countries outside of your location, where data protection laws may differ. By using our website and services, you consent to such international data processing. We take reasonable steps to ensure your data is handled securely, in compliance with applicable laws.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and the effective date will be updated accordingly.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Yūgen Digital
Email: info@yugendigital.ca